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| Glossary |
Active Directory - A Microsoft
technology, based on LDAP, that provides a unified view and way to manage all
objects on a network. Microsoft created Active Directory as a response to
Novell's NDS system that allows administrators to control large networks in a
similar manner. Active Directory was first introduced with Windows
2000. Many organizations are moving away from the domain model of
Windows NT to the Active Directory model of Windows 2000 because Active
Directory is part of Microsoft Windows 2000 and 2003 server suit. Active
Directory is Microsoft's solution to network computer and user management. It
is best implemented on networks of ten+ users, but is effective on any network
where security and file management are important. Key benefits: Lower Total
Cost of Ownership, Central management and auditing, centralized file
management, backup and easy of scalability.
SCW Consulting staffs a team of server experts that can create
a Microsoft Server solution for your business's needs.
Active Template Library (ATL) - A
group of routines provided by Microsoft that can be used to help more easily
create ASP, ActiveX, and COM objects in C++.
A set of prewritten codes to make programming faster and
easier.
SCW staffs a group of web and program developers that not only
offer support on existing sites and software but can also develop custom
solutions for your business.
ActiveX - A Microsoft technology that
uses COM technology, which is designed to enable easier embedding of
interactive objects and multimedia on Web pages. To interact with ActiveX on
sites that support it, your browser must support it as well.
Web language that allows for interactive multimedia content to
be posted on websites. Microsoft has eliminated a lot of Active X use
because of security issues.
SCW Consulting has a wide base of experience in multimedia
web design using a diverse range of languages and tools including active x.
Air gap - A type of network security
in which a network is secured, at least in part, by keeping it physically
separate from other local networks and the Internet. This can be an effective
type of security, although limited. Clients may not be able to get to all
resources they need from a single computer.
A physical type of security that creates a internal network
with no outside contact. The most secure but also the most limiting.
Security is a never ending battle in the technology world; SCW understands this
and has employed a security expert to deal specifically with hackers, crackers,
viruses and worms. Let our security consultants keep your computer systems
safe.
American National Standards Institution (ANSI)
- This organization represents the United States in the International
Organization for Standardization (ISO). It works to develop coding and
signaling standards.
American Standard Code for Information
Interchange (ASCII) - Pronounced "ass-kee." This is a standard means
of representing characters, consisting of 256 characters. The first 128
characters are standardized, and the first 32 of those are control codes, which
don't really represent visible characters but rather codes that can be used for
text formatting or actions, such as making the computer beep or clear the
screen. After the 32 control codes, the next 96 standardized characters
represent numbers, letters (both uppercase and lowercase), and standard
punctuation marks. The last 128 characters represent different things on
different platforms. ASCII is being largely supplanted by Unicode.
Anti-Aliasing - A method used to
better define higher resolution objects in lower resolution. This is most
noticeable when dealing with curves, such as circles. For example, if you look
at a circle drawn in a simple paint program at a low resolution, you can see
the "steps," or "jaggies"--the points it takes to make the circle. If you raise
the resolution you'll notice the "steps" much less. If you use anti-aliasing,
different shades of the circle's color are used to "fill in" the gaps caused by
low resolution, smoothing out its appearance to the user. Typical uses for
anti-aliasing are for smoothing out fonts and straight lines in 3D images. If
you are using a system with jagged-looking fonts, chances are that it's not
anti-aliasing the fonts.
A method of graphical design that creates a clearer
presentation of the image or line without taking up more room on the website.
This is often used to make pages load faster on slower connections.
SCW's design department works with the client to develop a web site that caters
to the target market. This often means imploring certain techniques to make
your site look great no matter what the monitor size or connection speed is.
Attachment - A file embedded in an
e-mail message. It is possible to have one or more attachments embedded in an
e-mail message. If you are sending or receiving attachments, you must have an
e-mail client that supports MIME encoding, or the attachments will show up in
encoded form, which basically looks like a large block of numbers and letters.
A file sent with an email. This by far is the largest security
and virus hole in the last 4 years.
SCW consulting can manage your email services to insure that
your computer is not vulnerable to worms or virus through email scanning
services. By staying up to date on all the security threats that are happening
we are able to make sure our client's computers stay operational.
Basic Input Output System (BIOS) - A
program stored on your motherboard that controls all of the interaction between
your components and your chipset. Simple access to video, keyboard, hard drive,
floppy, CD-ROM, and other devices--enough to get an operating system loaded
up--are included in the BIOS. Your BIOS is there to get things started for the
operating system.
SCW has a vast amount of computer hardware experience. Our
computer consulting service covers all aspects of computer hardware
installation, configuration and troubleshooting.
Boot Record (Master Boot Record) -
The first sector on a hard disk or other disk media. When a computer boots up
it searches for a master boot record wherever the BIOS tells it to (usually the
master hard drive on the first IDE channel, but this can also be checked for in
CD/DVD drives and floppy drives) and, based on what the master boot record
says, loads up an operating system. Thus, if the master boot record becomes
corrupt or is tampered with by a virus, it can cause your computer to be unable
to boot.
The table of contents for your hard-drive. This is the
outermost section and tells the computer where to look for the operating
system.
SCW consultants are hardware troubleshooting gurus. Often a
master boot record can become corrupted by a virus or external variables. SCW
consulting has the experience and knowledge to troubleshoot and fix the
problem.
Border Gateway Protocol (BGP) - The
protocol used by the core routers on the Internet to route TCP/IP packets. BGP
replaces the older Exterior Gateway Protocol. Core routers use BGP exchange
routing information to determine optimal routing paths and also exchange TCP/IP
data packets.
A network communication protocol (rule) used between 2 or more
networks.
Our Cisco certified network consulting experts know how to set
up and troubleshoot all your inter-network needs, no matter what the hardware
or software router you have.
C - A programming language developed
in the late '70s. It became hugely popular due to the development of UNIX,
which was written almost entirely in C. C was written by programmers for
programmers, and it lets you write code in sloppy ways that other, more
structured languages do not. When you think of programming in C, think of
driving a Delorean. It goes really fast, but it's a mess inside.
C Sharp (C#) - An object-oriented
programming language from Microsoft based on C/C++ that contains functionality
similar to that found in the Java programming language. It is designed to work
with Microsoft's .NET platform.
C++ - An extension of the C
programming language that adds object-oriented concepts.
SCW Consulting's development team is experienced in a wide
range of languages, so no matter what the project is they can program it.
Cascading Style Sheets (CSS) - You
can use CSS to define one or more styles on a single Web page or group of Web
pages. The styles determine how information is displayed in browsers. For
example, you could define a style for text that sets the font to Arial and the
size to 2, and use that style wherever it is appropriate on your HTML pages. A
style can affect one page or a group of them. The vast majority of current
browsers support CSS.
A style template that is linked to the content so a
website can easily be reformatted just by changing the template.
SCW's development team implores Cascading Style Sheets (CSS) when it is
necessary to change the look of your website often.
Cat 3 (Category 3 cable standard) -
Cat 3 cable is certified to run at up to 16MHz. You can achieve speeds of up to
10Mbps on Cat 3 cable. This cable maxes out with standard 10Mbps Ethernet.
Cat 4 (Category 4 cable standard) -
Cat 4 cable is certified to run at up to 20MHz. You can achieve speeds of up to
16Mbps, such as with the 16Mbps token-ring standard.
Cat 5 (Category 5 cable standard) -
This was a very common copper wire standard between 1996-2002 and today. It
uses a RJ-45 plug and four-pair wire like Cat 3 and Cat 4, but it is certified
to run up to 100MHz and is suitable for 100Mbps wiring standards. Higher speeds
are possible, and some installers certify Cat 5 wire at 155Mbps or more.
Cat 5e (Category 5e cable standard) -
A copper wire cable standard that contains four twisted copper wire pairs, like
earlier versions such as Cat 3, 4, and 5. It allows connection speeds of
400MHz.
Cat 6 (Category 6 cable standard) - A
cable standard for cable that contains four twisted copper wire pairs, just
like earlier copper cable standards. It was designed with Gigabit Ethernet in
mind, and typically allows transmission speeds of 400-550MHz.
Cat 3-6 are network cables that are used in standard Ethernet networks.
SCW Consulting's network consulting service will make sure your
network is installed correctly and to industry standard. Our network
Consulting have the experience to design, implement and troubleshoot any
network that your company needs.
Client/Server - Client server
technology came about when computers began to cost less. Mainframes are very
expensive, and didn't give users much personal freedom. The client/server model
promised to change that scenario, and it's much more popular today. Basically,
a client computer with its own memory and hard drive communicates with a server
whenever it needs data from the server. The client computer can run by itself
without the server and communicate with different servers as it needs to.
The client often refers to a desktop computer which connects to
a server to gain resources. This is the base network model for any computer
communication.
SCW Consulting has experience on server based network solutions
from small business to non-profit to multi-site large corporations. Our Sever
consulting services are combined with our network consulting services to deploy
the best solution for your needs.
Cluster - A group of computers
connected over a network that run software that allows them to work
on individual pieces of one greater task.
Grouping server/computers together to gain fault tolerance and
increased speed.
SCW consulting has experience with many types of clustering on
the Microsoft server 2000 and 2003 platform. Our consultants have deployed
Network load balance and server clustering in a wide range of industries to
increase availability and bust productivity.
ColdFusion - A server side extension
developed by Allaire that allows documents similar to HTML, usually with the
.cfm extension, to be parsed and run on a webserver. ColdFusion allows Web
designers to embed database calls into HTML-like documents, and is designed to
provide easier access to database servers than by using standard CGI calls.
Co-Location (CoLo or Co-Lo) - The
practice of having your webservers, or other servers, hosted at another
location by another company. Often, companies will co-locate their webservers
at an ISP that handles the bandwidth, power, cooling, and the care and
maintenance of the webservers.
Off site storage of a web site.
SCW Consulting hosts a large number of ecommerce and corporate
websites on our servers. Our development team often works with these sites on a
daily basis to make sure the site is up and running at peak performance.
Cracker - This is the common term
used to describe a malicious hacker, though it can also refer to code breakers.
Crackers get into all kinds of mischief, including breaking or "cracking" copy
protection on software programs, breaking into systems and causing harm,
changing data, or stealing. Hackers largely regard crackers as a less educated
group of individuals who cannot truly create their own work, and simply steal
other people's work to cause mischief or for personal gain, not to promote
understanding.
A hacker or program that breaks into your network, website or
software.
Security is an ongoing nightmare. Hackers break into sites, software and
servers causing real problems for computer users. SCW Consulting has the
security consulting experts to help you plug any of these holes. Our security
audit services were developed by ex-hackers to detect the holes that they used
to break in. Our security consulting services put that information on your
side.
Database - An ordered set of data.
Our consulting and development team can design any database to
increase business use of data. Our software development team can create
everything from a custom inventory system to a point of sale system for your
business.
Defragment - When defragmenting
a hard drive, a software utility is to arrange the order of your
files so that each file is represented in a physically continuous segment.
Defragmentation can improve your hard drive performance because it can read any
particular file in a continuous stream instead of jumping here and there around
a hard drive to locate each file segment or fragment.
Reorganizes your hard-drive to operate with more efficiency.
SCW Consulting offers a wide range of service contracts that
will insure your computer systems are running at peak performance.
Denial of Service (DoS) - A type of
network attack that attempts to render a network or Internet resource useless
to users, typically by sending large amounts of repeated requests for data. The
target may be e-mail services, an IRC server, or access to a
particular website. The methods of attack vary, but the end result is that a
resource is artificially slowed down or unavailable to legitimate users.
A common attack type used by hackers today. SCW's consultants know how to
prevent and stop this type of attack. Just contact our security consulting team
and they can help.
Distributed File System (DFS) - A
Microsoft technology introduced in Windows 2000 that allows multiple servers
and shared directories on a network to appear as a single network drive, thus
helping to ease the annoying problem of running out of drive letters in complex
environments. With DFS, you can have your users' H: drive, for example, be a
collection of network resources instead of just a single share.
DNS (Domain Name Service) - This
service maps TCP/IP numbers, such as 123.12.4.245, to a more easily remembered
name, such as www.scwconsult.com. Thus, when you type www.scwconsult.com into
your browser, it goes out to the DNS server specified by your ISP and asks for
a matching TCP/IP address. If the browser finds a DNS entry for the name you
typed in, you see the appropriate website. If not, it lets you know. Every
domain name that is actually being used for a website has a corresponding
TCP/IP address. When you set up a site you have your ISP add a DNS entry to its
DNS servers (or manage it yourself). This entry gets replicated across the
Internet in a matter of hours, and, once fully replicated, you can reach your
website from any Internet connection.
Domain name - A more friendly
representation of a more complex TCP/IP addresses. For example, we purchased
the www.scwconsult.com domain name so we could use it to represent our server's
address. You can now purchase domain names through several providers, although
you used to have to go through InterNIC. The fee for owning a domain name
typically ranges from US$10-$35 per year. Domain name purchasing is first come
first served.
Our Web development and consulting team can help you develop
and name and web site that will build your business and customer base.
E-mail - This stands for electronic
mail. It is a service provided over the Internet that allows you to send
information to another person or list of people.
Ethernet - A network topology that is
able to send data at 10 Mbits/second. Workstations can exist on the same cable,
but only one can communicate at a time. To get by these limitations, switched
Ethernet and Fast Ethernet were invented and also combined. Nowadays, most
networking devices you would purchase are switched fast Ethernet, as prices
have dropped low enough to make it unnecessary to keep building newer
standards.
Extranet - An intranet that extends
onto the Internet. Confusing? Yes, at first. Extranets are external extensions
of a company's intranet that allow certain people to interact from the
Internet. For example, you could offer part of your company's website to be
accessed by customers, but not the general public. That's an extranet. Not all
intranets are extranets.
Failover - When one device stops
working and another device automatically takes its place; typically after a set
amount of time has lapsed since the first device stopped responding. Basically,
the work done by the failed device falls over onto the other device.
File Server - Any computer that
allows other computers to access files stored on its hard drive or other
storage media. The file server also controls who can and cannot access these
files. Most other types of servers, including database and webservers, are just
glorified file servers. Webservers serve up Web pages, but Web pages are files.
Database servers serve up data, but that data is contained in files. However,
the distinction is that file servers typically allow access to the files in
their raw format, such as through a file management program or command, while
webservers and database servers may not allow that form of access.
File Transfer Protocol (FTP) - A
common method of moving files from system to system using TCP/IP. To work
properly, it requires an FTP client to contact an FTP server in order to
transmit data back and forth.
Firewall - A security device that
stands between a private network and the Internet. It is like a
wall because it can prevent unwanted traffic from passing either way. Some
firewalls have proxy functions built-in. In fact, the distinction between a
firewall and a proxy is often blurry; the differences and similarities
between a firewall and a packet-filtering router is confusing. True
firewalls generally support packet-filtering, proprietary application
filtering, and some proxy functions, combining the features of other devices or
software into one unified package.
SCW Consulting has extensive firewall experience with PIX
Raptor and IAS, just to name a few. Our Network Consultants know how to setup
your ACL to alow only the traffic you want through.
Geek - (1) A formerly derogatory term
given to the outcast elite, usually lacking in social graces. The term has been
used so liberally by the masses of people that computer gurus have taken it to
heart as not being derogatory, but rather the name given to scientifically
savvy folk. (2) A carnival performer who performs grotesque acts, such as
biting the heads off of live chickens.
SCW prides it's self on being the only "geeks" your company
will ever need to turn to.
Hacker - Someone who seeks to
understand computer, phone, or other systems strictly for the satisfaction of
having that knowledge. Hackers wonder how things work and have an incredible
curiosity. Hackers will sometimes do questionable legal things, such as
breaking into systems, but they generally will not cause harm once they break
in. Contrast a hacker to the term cracker or malicious hacker.
Help Desk - If you've ever worked in
an office environment, you may have a help desk. This is the support
organization designed to take care of your computer and network problems.
SCW's support center has 24x7 services to insure that your problems are taken
care of. By becoming one of our contract clients our Consultants will strive to
make sure that every problem you have is resolved.
HyperText Markup Language (HTML) - A
standard language initially created for typesetting. Although it is a language,
it isn't really a programming language. It is mainly used for creating
documents on the World Wide Web. Included in the language are provisions for
displaying graphics and links to other pages.
Internet - The global network of
computers constantly connected to each other using standardized communications
protocols, specifically TCP/IP.
Intranet - A local network of
computers using TCP/IP as the standard communications protocol. Usually an
intranet features some sort of HTML content that you can use a browser to look
at. Think of it as a mini, private Internet. Many companies have intranets that
contain information only of use to their employees.
JavaScript - A simple scripting
language designed by Netscape to be embedded into HTML documents. It is
unrelated to Java. JavaScript is supported in most modern browsers and can be
disabled, but it is so ubiquitous at this point that disabling JavaScript will
often limit your browsing ability. JavaScript runs on the client, not the
server, and is useful for off-loading operations to client machines. However,
there is also server-side JavaScript
Legacy System - Any old computer
system that was set up before your time and now continues to work and need
support. Often legacy systems are problematic to upgrade because the people
that put them together aren't around any more.
Linux - An Open Source, UNIX-like
operating system originally developed by Linus Torvalds. Linux is freeware by
default, but may be sold for the cost of packaging, bundling, and technical
support. Companies such as Red Hat, SuSe, and Caldera sell Linux packages;
however, they also allow you to download them for free. Linux was first
developed for x86 computers, but now runs on a wide variety of platforms.
Memory leak - A condition where a
program continues to request more memory from an operating system and doesn't
tell the operating system when it is no longer using the memory. Programs with
memory leaks can end up using all of the memory available, or at least enough
to cause performance problems. Memory leaks in programs are fixed by using
proper memory management techniques.
Microsoft Certified System Engineer (MCSE)
- A certification program offered by Microsoft. To become an MCSE you must pass
a series of standardized tests at Microsoft-approved testing facilities.
Mission Critical Application - Any
application that is critical to the proper running of a business. If this
application fails for any length of time you may be out of business. For
example, an order-entry system may be considered mission critical if your
business relies on taking lots of orders. You don't want your mission critical
apps running on junky hardware ... or software for that matter.
NAT (Network Address Translation) - A
method that many networks use to extend their IP addressing to support more
addresses than they own. The interior network uses one addressing scheme, and
the exterior network uses the standard IPv4 Internet addressing. NAT devices
can be routers, firewalls, or proxy-servers.
Network - A group of interconnected
computers. The computers must be capable of transferring data to form a true
network--you can't just weld a bunch of computers together. Put that torch
down!
Let SCW's network consultants take care of all your network
needs.
OS (Operating System) - The program
that allows you to access the basic functions of your computer. (Windows) It is
the minimum software required to run a program. Thus, you must have an
operating system installed and then the programs run on top of it--unless you
have a program with an entire operating system embedded into it, which is
possible.
PC (Personal Computer) - This is
slang for IBM Personal Computer, or IBM-PC. This is the class of computers the
works (so far) on the x86 instruction set, and were first developed by IBM as a
means to put a computer in your home. After the PC was developed, many clone PC
makers began developing them as well, and that has led to the large amount of
components that are PC-compatible.
SCW Consulting has the experience and knowledge to support your
PC. Our consulting services included anything from the server down to
the PC and anything in between.
PDA (Personal Digital Assistant) -
PDA's are basically beefed-up organizers or toned-down laptops. They have small
LCD screens, some form of pen or keyboard input, software for
organization, OCR and contact management. Some have even more features, such as
Web browsing or Internet e-mail. Most PDAs are designed to fit in one hand
while you use the other hand for input.
SCSI (Small Computer Systems Interface)
- Pronounced "skuzzy," this is a standard data pathway used mostly for hard
drives and CD-ROM drives; it was also a common interface for scanners and
even printers at one point. It is the fastest (and the most flexible) method of
interfacing with hard drives. It comes in numerous varieties and is mainly used
in servers and high-end workstations.
Server - A machine whose sole purpose
is to supply data so that other machines can use that data. This describes
any software process that runs on a server machine and responds to client
processes or programs locally or across a network. See also client/server.
SCW's consultants are server experts. Our Network consultants
know how to design, implement and configure a server solution no matter what
the size of your business is.
TCP/IP (Transmission Control Protocol/Internet
Protocol) - The TCP/IP suite first saw use on the original
Department of Defense Internet in 1983. Its first implementation was amazingly
successful, and it is still THE protocol of the Internet.
Terabit (Tb) - Approximately 1
trillion bits. More exactly, it is 2^40, or 1,099,511,627,776, bits.
Terabyte - One trillion bytes, or one
thousand gigabytes.
TeraFlop (Tflop) - The ability of a
system to compute one trillion floating point operations in one second.
Topology - The general structure of a
network. Some examples are star and ring topology.
Total Cost of Ownership (TCO) - This
phrase was coined by the creators of the Network Computer (NC) to describe the
benefits of using a system that is more mainframe and less client/server. Their
logic states that NCs, although they may cost the same up front as cheap PCs,
have a lower TCO than a network built on PCs.
UNIX - An operating system that was
originally developed at Bell Labs in 1969, and is now being developed by many
other corporations. Its main use is as a multi-user server environment. UNIX is
often used to run computer systems at universities, internet servers and large
corporations.
Virtual LAN (VLAN) - This is created
when a bunch of physically connected ports are grouped together by network
hardware that supports VLANs. These VLANs are each treated as completely
separate entities, and can only be joined together by a router. This scheme is
useful for grouping departments together for security and minimizing network
traffic.
Virtual Private Network (VPN) - A
"virtual" network constructed by connecting computers together over the
Internet and encrypting their communications so that other people cannot
understand the communications.
VoIP (Voice Over IP) - The practice
of using an Internet connection to pass voice data using IP instead of using
the standard public switched telephone network. This allows a remote worker to
function as if he or she were directly connected to a PBX even while at home or
in a remote office. It skips standard long distance charges, as the only
connection is through an ISP. VoIP is being used more and more to keep
corporate telephone costs down, as you can simply run two network cables to a
desk instead of separate network and data cables. VoIP runs right over your
standard network infrastructure, but it also demands a very well-configured
network to run smoothly.
SCW has been at that the forefront of VoIP services. Our
Network consultants have experience designing and implementing VoIP solutions.
These VoIP often save our customers on phone service and PBX installation
cost.
WAN (Wide Area Network) - Any network
that spans more than one location. Typically at least one of the locations is
fairly remote. Compare this to a MAN that may encompass several closely located
buildings, such as a college campus
Website - This term describes a
particular company, user, or organization's Web pages served up by a webserver.
It may be split across multiple servers or URLs, but it is one group of HTML
pages with a particular association. For example www.SCWConsult.com
Windows 2000 -. Windows 2000 was
mainly a 32-bit operating system using the NT code base, but 64-bit versions
also came out for Intel's Itanium processors. Windows 2000 ads new
functionality into Windows NT, such as support for USB and other new devices,
built-in DirectX 7.0, and many other features.
Windows XP - The user-friendly,
updated version of Windows 2000, with an almost cartoonish interface that will
surely be looked back upon with a wince. XP started to take real "advantage" of
the Internet by including numerous hooks and links to Microsoft's website to
improve various functionality, and that is part of what made this operating
system so controversial. Also, at long last, it moved the Windows NT code-base
onto consumer machines, allowing home users to get the benefits of stability
that Windows Me didn't offer. Many hold-outs prefer to stick with Windows 2000.
Our Consulting services are experienced in any of the Microsoft
operating systems. SCW's consultants can install, configure or troubleshoot
anything to do with Microsoft.
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