SCW Custom Support

Our goal is to keep your computer systems and network operating at peak performance so your team can work to its full potential.

Managed IT

Information Technology issues costing you time and money? Let SCW manage your technical resources so you can focus on your business.

Total Technology Coverage

Our Managed IT offerings include comprehensive strategy and support: centralized services, dedicated network administrator, dedicated VCIO, and full service customer support team.

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Proactive Technology Management

SCW provides routine operational maintenance of every computer on every network to ensure efficiency and maximum up-time. These services reduce resource overhead for our customers by allowing their staff to focus on job tasks instead of their computing environment.

  • Patch and Anti-Virus Management
  • Anti-Spyware Management
  • Desktop Optimization
  • Documentation and Remote Backup

Network Administration

The performance of our clients' networks are continually monitored and reported on by SCW's engineers. As network technologies evolve, we plan for ongoing improvements and update software and hardware infrastructures accordingly.

  • Technology Checklist
  • Best Practices
  • Centralized Service Report Review

Technology Consulting

Investing in technological infrastructures carries with it both risks and opportunities. SCW provides its customers with detailed analyses of both minor and major purchases so decisions may be made from an informed and confident position each and every time.

  • Technology Summary
  • Design Desk Resources
  • Budget Planning
  • Impact of Technology Decisions

Reactive Support Services

Within our Managed IT service offerings, we serve as the first line of defense for our clients. Through the use of our online portal and ticketing system, SCW maintains thorough tracking and documentation when networks or software require our attention.

  • Helpdesk / On-Site Support
  • Problem Isolation and Resolution
  • Customer Portal
  • Remote Support Framework